Canada

We offer FREE standard shipping throughout Canada and the U.S. on all items over $299.99 CAD. Flat rate shipping of $16.99 CAD is offered on all domestic orders under $299.98. All products are shipped from Fredericton, New Brunswick. Shipping times vary from 2 to 7 business days. Please allow 1 to 2 business days for order processing (we do not ship on weekends). Please note that free shipping does not apply to some Factory Second and Clearance items.

US

We offer FREE standard shipping throughout the United States on all items over $299.99 CAD. Flat rate shipping of $19.99 CAD is offered on all US-based items under $299.98. All products are shipped from Fredericton, New Brunswick. Shipping times vary from 2 to 7 business days. Please allow 1 to 2 business days for order processing (we do not ship on weekends). Please note that free shipping does not apply to Factory Seconds and Clearance items.

International

Please contact us for custom international shipping rates.

Returns

We offer FREE returns for size exchanges on all Canadian and U.S. items within 30 days of purchasing when the item is over $299.99 CAD. Shoes must be returned in the same condition as when purchased. Please use a soft surface (like carpet) when trying on your shoes for the first time. As the soles are hand-painted they will scuff with any wear inside or outside on hard surfaces. We will not accept damaged, scuffed, or worn products. For further instructions & assistance with your return, please use the contact form and include your full name and order number (found in your initial order confirmation email). Please note that free return shipping may not apply to Factory Seconds and Clearance items.