Shipping & Returns

Canada & U.S.

We offer FREE standard shipping throughout Canada and the U.S. on all purchases over $150.00 CAD. Flat rate shipping of $14.99 CAD is offered on all domestic orders under $149.99. All products are shipped from Fredericton, New Brunswick. Shipping times vary from 2 to 9 business days. Please allow 1 to 2 business days for order processing (we do not ship on weekends). Please note that free shipping does not apply to some Factory Second and Clearance items.

We are not responsible for ensuring delivery timeframes of our shipping partners. 

International

Please contact us for custom international shipping rates.

Returns

We offer free return shipping for size exchanges on all Canadian and U.S. purchases within 30 days. Shoes must be returned in the same condition as when purchased. Please use a soft surface (like carpet) when trying on your shoes. As the soles are hand-painted, they may scuff with any wear inside or outside on hard surfaces. We may not accept damaged, scuffed, creased or obviously worn products. For further instructions & assistance with your return, please respond to the order confirmation email.

Refunds

We offer a no questions asked refund policy for all shoe purchases if returned in original condition within 30 days of purchase. We will inspect the shoes and as long as they are returned with no damage or signs of wear such as scuffs or creases, we will issue a full refund, no questions asked.